Personalized voicemail permits you to record an outgoing message for callers to hear when you are unable to answer an incoming call. Voicemail messages include a timestamp so you can determine the time of the call.
For most numbers, we can port your number in as little as 8 calendar days from receiving the order with all correct information and documentation. Toll free number portability generally takes two to five weeks. During the process, you can view your number portability status and updates by logging into your Self Service Portal account.
Caller ID with Name allows subscribers to view an incoming caller's name and phone number on the telephone display screen prior to answering the call. This feature will only work on phones equipped with caller ID capability. In addition, when making a call, your phone number and name are sent along with your call so the recipient can identify you.
Call Waiting allows callers to reach you even when you are on the phone with another call. You will hear a beep indicating an incoming call. You will then be able to put your current caller on hold and answer the new call. You can continue to alternate between parties as often as you'd like. It's like having two lines while paying for only one.
Call Return is a service that allows you to automatically call back the last incoming call without having to dial the number.
Call Blocking allows you specify incoming numbers that are not allowed to call you, and outgoing numbers that you do not want to have called from your phone. This feature is easily managed and updated from your subscriber account page.
View, automatically pay and analyze your billing statements, view current and previous invoices, billing and charge summaries, monthly usage summary, payment history, an itemized call history of both inbound and outbound calls, and manage the configuration of your 8x8 account including voicemail settings and call forwarding rules..
Callers who block their identity to avoid being screened by caller ID. Anonymous Call Blocking can be enabled to send incoming calls directly to your voicemail. A modified dial tone is presented to indicate when anonymous call blocking is enabled. Simply dial *77 to activate this service and *87 to deactivate.
8x8 Follow Me, Find Me is a call hunting feature that allows you to enter up to five phone numbers to ring in sequence. Example: A call to the home number (after ringing the assigned number of times) stops and then rings the cell, then the office, then Mom's house, then goes to voicemail.
In most cases, 8x8 subscribers can make local phone calls without dialing an area code, unless you have multiple telephone area codes within the same geographical area (area code overlays). In these cases, you should dial 10 digits just as you would on a traditional telephone line.
If, for some reason, your Internet connection goes down, you will lose 8x8 phone service until your Internet connection is restored. However, you won't lose callers as they can be automatically forwarded to any other number (like a cell phone) that you have pre-programmed.
Receive an email notification when a caller has left a voicemail message. The message is attached as an audio file which can be forwarded to others or saved for future reference.
- Voicemail
- Local Number Porting
- Caller ID with Name
- Call Waiting/Call Waiting Disable
- Call Return
- Call Blocking
- Online Acct Mgmt and Billing
- Anonymous Call Blocking
- Follow Me, Find Me
- 7-Digit Local Dialing
- Network Unavailable Forwarding
- Voicemail to Email Notification
- Choose Your Area Code
- Caller ID Blocking
- Call Waiting ID
- Call Forwarding
- Three-Way Calling
- Do Not Disturb
- Phone-Based Call Mgmt
- Simultaneous Ring
- Directory Assistance Listing
- E911 Service*
- Virtual Phone Numbers*
- Toll Free Numbers*
8x8 allows you to choose a phone number from any of the available rate centers, regardless of where your 8x8 phone will be physically located. Subscribers can request a rate center that is local to those who call them the most. Rate center selection does not affect your 8x8 calling rates.
You can prevent your phone number from being displayed by using Caller ID Blocking, a feature that is managed online from a subscriber's account page.
Call Waiting ID allows your phone to display the number of another caller during an actual call. Call Waiting must be enabled for Call Waiting ID to display. This feature requires that you have a telephone with built-in Caller ID capability and a display or an external Caller ID box with a display.
Call Forwarding allows you to forward all incoming calls to a different phone number, such as your home, friend's house, office or cell phone.
Three-way calling allows you to create an instant conference call between yourself and two other parties.
The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your 8x8 voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail. DND can be activated by simply dialing *78 and deactivated by dialing *79.
In addition to online account management, 8x8 subscribers have the option of modifying feature settings by phone including voicemail password, number of rings and call settings.
The Simultaneous Ring feature permits an incoming phone call to ring not only your 8x8 number, but also a standard PSTN number along with any other 8x8 number(s) simultaneously.
8x8 gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
8x8 "Enhanced" 911 (E911), a government mandated service, automatically routes calls and computer-based "screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs). Callers receive the same response from emergency personnel that they are accustomed to receiving from legacy, switched telecommunications 911 services.
A Virtual Phone Number is a second number that when called, rings to a primary 8x8 line. Virtual Phone Numbers can be from most area codes in the US, thereby providing enormous savings to people phoning you from that selected area code. A Virtual Phone Number essentially eliminates long-distance toll charges for anyone calling within that number's area code.
8x8 offers an inexpensive way to have toll-free number service for your business or personal use. Toll-free number service, offered in conjunction with our voice and fax plans, allows callers to phone you for no charge regardless of their location inside the US or your location worldwide.
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| Last Updated on Wednesday, 09 February 2011 01:47 |



